Privacy Policy

Last Updated: 25 August 2026

1. Introduction

Welcome to merry-snow.online. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are and How to Contact Us

If you have any questions about this policy or your data, please contact us using the details above.

3. What Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity Data: This includes your name and title.

  • Contact Data: This includes your billing address, delivery address, email address, and telephone numbers.

  • Transaction Data: This includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: This includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: This includes information about how you use our website, products, and services.

  • Marketing and Communications Data: This includes your preferences in receiving marketing from us and your communication preferences.

We do not collect any “Special Categories” of personal data (such as race, religion, or health information) unless you provide it voluntarily through a contact form.

4. How We Collect Your Data

We use different methods to collect data from and about you:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms, making a purchase, or corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers (such as Google) and payment processing providers.

5. How We Use Your Data and the Lawful Basis

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose/Activity Type of Data Lawful Basis for Processing
To process and deliver your order Identity, Contact, Transaction Performance of a contract with you
To manage our relationship with you Identity, Contact, Marketing Performance of a contract / Necessary for our legitimate interests
To enable you to participate in a promotion or survey Identity, Contact, Usage, Marketing Necessary for our legitimate interests
To administer and protect our business and this website Identity, Contact, Technical Necessary for our legitimate interests / Necessary for compliance with a legal obligation
To deliver relevant website content and advertisements to you Identity, Contact, Usage, Marketing Necessary for our legitimate interests
To use data analytics to improve our website, products, services, and customer relationships Technical, Usage Necessary for our legitimate interests
To make suggestions and recommendations to you about goods or services that may be of interest to you Identity, Contact, Technical, Usage, Marketing Necessary for our legitimate interests

Consent

Where we use your personal data for direct marketing (email or SMS), we will rely on your consent. You have the right to withdraw consent at any time.

6. Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

PECR Compliance: Under the Privacy and Electronic Communications Regulations (PECR), we require your consent for all non-essential cookies. You will be presented with a consent banner upon your first visit, allowing you to accept or reject non-essential cookies.

7. Data Sharing

We may share your personal data with the following parties:

  • Service Providers: We may share your data with third-party service providers who provide IT, delivery, payment processing, and email marketing services on our behalf.

  • Professional Advisers: We may share your data with lawyers, bankers, auditors, and insurers for the purpose of obtaining professional advice.

  • HM Revenue & Customs, Regulators, and Other Authorities: We may share your data where required by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

8. International Transfers

We may transfer your personal data outside the UK. Whenever we transfer your personal data out of the UK, we ensure that a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.

  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data.

11. Your Legal Rights

Under the UK GDPR, you have the following rights:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

  • The right to withdraw consent – You have the right to withdraw your consent at any time.

  • The right to lodge a complaint – You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

If you wish to exercise any of these rights, please contact us via the details in Section 2.

12. Changes to This Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page.